Returns & Exchanges
At Staheekum, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for unworn items in their original packaging. Whether the fit isn't right or you've changed your mind, we've made our exchange and refund process simple and stress-free.
Initiate Your Return
Visit our online return portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Download and print the prepaid shipping label provided through the portal and securely pack your items in their original box.
Drop Off Package
Take your package to any authorized shipping carrier location; ensure the tracking number is scanned for your records.
Receive Refund
Once our warehouse inspects the returned footwear, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing